Blue and white patterned tile backsplash behind a marble worktop with a brass tap and a stone vase

Contact Bassani’s

Let’s Create Something Beautiful

Whether you’re renovating a home, designing a boutique hotel or bringing a custom vision to life, we’re here to help.

Reach out to our team. We’d love to hear from you.

Get in Touch

Questions about a collection, quantities or a custom design? Our design team is here to help you choose with confidence.

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  • Replies within one business day

    Every message is read and answered personally by our design team, by email.

  • Our website in 7 languages

    English, Portuguese, Hebrew, Spanish, Italian, French and Arabic.

  • Worldwide delivery

    Shipped worldwide from Portugal, with shipping calculated for your whole order and shown before payment.

Send Us a Message

Tell us about your space, style and timeline. The more we know, the better we can help.

Dining room with a rustic wooden table and chairs in front of a wall of blue and white patterned tiles

Prefer a guided process?
Book a Design Consultation

Our design experts will help you refine your ideas, plan your layout and choose the right tiles to bring your vision to life.

  • Complimentary
  • Reply in one business day
  • Layout & quantities

Good to know

Quick Answers Before You Write

The questions our design team hears most often about choosing tiles, delivery and custom designs.

See all questions

How can I choose the right tiles for my project?

Every product page shows the design in detail, from a full field of tiles to a close view of a single tile, with complete specifications. For personal advice, book a free design consultation and our team will help you compare designs, colours and finishes. All our tiles are for interior use only and are not suitable for outdoor installation.

Do you ship worldwide, and what does delivery cost?

Yes, we ship worldwide from Portugal. Shipping is calculated for your complete order and destination and shown before payment; if your order needs a custom shipping quote, we email it to you before you pay. Because every tile is made to order, our team confirms your delivery timing by email after you order.

Can you create custom tiles for my project?

Yes. Share your vision and Claudio Bassani will adapt one of his designs, in your colours, size and finish, or create an original design for your interior walls and floors. We send you a digital preview for approval before your tiles go into production.

How do I pay for my order?

Orders are paid by bank transfer. After you place your order, our team emails secure payment details within one business day and confirms your production timeline. Production begins once payment is received.

What if a tile arrives damaged?

Please report any tiles damaged in transit within 7 days of delivery, with photos, and we will replace them at no cost. Unused standard tiles in their original packaging can be returned within 30 days of delivery; return shipping is paid by the customer.